Privacy policy
How we collect, use, store and protect the information you share with us.
Last updated: August 2026
Who we are
Indie Finance Company Limited is a finance company licensed by the Central Bank of Nigeria, with its office at Suite C16/17, Plot 1 & 2 Lennox Mall, Admiralty Way, Lekki Phase 1, Lagos. We are the data controller for the personal information described in this policy.
Information we collect
We collect information you give us, information generated by your use of our services, and information from third parties such as credit bureaux and identity verification providers.
- Identity and contact details, including your name, address, phone number, email address and BVN
- Financial information, including bank statements, income details and existing obligations
- Business information where you apply for a business facility
- Technical information such as IP address, device type and pages visited on this website
How we use your information
We use personal data to assess applications, provide and administer facilities and investments, meet our legal and regulatory obligations, prevent fraud and financial crime, and improve our services.
- Assessing creditworthiness and affordability
- Verifying identity and complying with KYC and AML requirements
- Servicing your facility or investment and collecting repayments
- Responding to enquiries made through this website, WhatsApp or the Indie assistant
- Sending service messages and, where you have agreed, marketing communications
Sharing your information
We share personal data with credit bureaux, regulators including the Central Bank of Nigeria, payment and verification providers, professional advisers and, where required, law enforcement. We do not sell your personal data.
Keeping your information secure
Data is encrypted in transit and at rest, and access is limited to staff who need it to do their work. We will never ask you for your PIN, password or OTP by phone, email, chat or social media. If someone does, it is not us.
How long we keep it
We retain personal data for as long as you are a customer and afterwards for the period required by Nigerian law and our regulators, typically a minimum of five years after the relationship ends.
Your rights
Under the Nigeria Data Protection Act you have rights over your personal data.
- Ask for a copy of the personal data we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Ask us to delete data we no longer have a lawful reason to keep
- Object to or restrict certain processing, including direct marketing
- Withdraw consent where processing is based on consent
Cookies
This website uses cookies that are necessary for it to function, and analytics cookies that help us understand how the site is used. You can control cookies through your browser settings.
Contact us
To exercise any right or raise a concern, email [email protected] or write to us at Suite C16/17, Plot 1 & 2 Lennox Mall, Admiralty Way, Lekki Phase 1, Lagos.
Note for the site owner: this policy is a working draft and should be reviewed by your legal counsel before publication.